“We switched four outlets over a Sunday night and opened Monday without a single reprint. The offline mode is the part I stopped worrying about — Bandra loses power twice a week and billing never stops.”
-31%billing time per order
NewGolak Intelligence is live
The complete restaurant operating system
Billing, kitchen, stock, staff and growth — running on one fast, offline-ready platform. Built for the counter at 8pm on a Saturday, not for a slide deck.
Bills without internetAI forecasting built in99.9% uptime4.9 from 180+ operators
app.golak.store / overview
Bloom Coffee · All outlets
Today, live
Net sales today
₹4,86,210
+18.4%
Covers
612
+9.1%
Avg. bill
₹794
+4.6%
Revenue by hour
Peak 8–9pm11a2p5p8p
Kitchen queue
- T-143:12
2× Butter chicken · 4 roti
- Swiggy1:04
1× Paneer tikka bowl
- T-076:48
3× Lemon rice · 1 raita
Stock on hand
- Paneer4.1 kg
- Basmati rice12 kg
- Fresh cream0.9 L
Trusted on 420 counters every single day
Tandoor & Co.
Bloom Coffee
Sonapur Sweets
Dough Theory
Kettle House
Nordic Bowl
Curry Common
Basil & Brine
Midnight Momo
Ember Grill
Pao Republic
Saffron Street
- 180+
- restaurants running daily
- 14
- cities across 3 states
- 420
- active outlets & branches
- 4.9/5
- average operator rating
Features
46 modules. One login. Nothing to bolt on later.
Most platforms sell you a POS and then a price list. Golak ships the whole operation — front of house, back office, marketing and intelligence — in a single product your team already knows how to use.
Cloud POS
A billing screen your newest hire can run on day one — on any tablet, laptop or phone.
Lightning billing
Punch, split, merge and settle a bill in under eight seconds, even at peak rush.
Kitchen display system
Course-wise firing, colour-coded prep timers and a live 'late ticket' alarm.
Table management
A living floor map with turn times, server load and waitlist paging built in.
GST-perfect invoicing
HSN, composite rates, e-invoice IRN and B2B GSTIN capture handled automatically.
Offline mode
Internet down? Golak keeps billing locally and syncs every rupee the moment it returns.
QR ordering
Guests scan, browse a live menu and pay — your team never re-types an order.
Own online store
A commission-free ordering site under your own domain, live in one afternoon.
Swiggy integration
Menus, stock-outs, riders and payouts stay in sync in both directions.
Zomato integration
Accept, reject and reprice from the POS — no second tablet on the counter.
Payment integration
UPI, cards, wallets and pay-later settle straight into your day-close.
Mobile app
Owner app for live sales, approvals and cash-in-hand from anywhere.
Not sure which modules you actually need?
Tell us how your outlet runs today. We will map it module by module — and tell you plainly which ones you can safely switch off.
Solutions
Built for the way your kind of kitchen actually runs
A sweet shop at Diwali and a fine-dining room on a Tuesday are not the same business. Golak ships pre-configured for each of them, so you are not bending a generic POS into shape on day one.
Restaurants
Tables, courses, captains and KOT flow that keeps the pass calm.
- Floor map with live turn times, server load and a waitlist that pages guests by SMS.
- Course-wise KOT firing so the starters do not land with the mains.
- Split, merge and transfer bills without voiding a single line item.
Integrations
Already connected to everything on your counter
Aggregators, payment rails, accounting and the hardware you already own — wired in natively, not through a brittle export file someone has to remember to run.
- SwiggyTwo-way menu & order sync
- ZomatoAccept & reprice from POS
- ONDCOpen network storefront
- RazorpayCards, UPI & settlements
- PhonePeDynamic UPI QR at counter
- PaytmSoundbox reconciliation
- Google PayOne-tap UPI intent
- WhatsAppOfficial API campaigns
- SMS GatewayDLT-compliant delivery
- Google SheetsLive sales export
- TallyNightly voucher push
- QuickBooksAuto journal entries
- Zoho BooksGST-ready sync
- Barcode ScannerPlug-and-play HID
- Receipt Printer58mm & 80mm thermal
- Kitchen PrinterStation-wise KOT routing
- Weight ScaleLive grams to bill line
- Cash DrawerAuto-kick on settle
Need something that isn't on this list?
Our open REST API and webhooks cover orders, menu, stock, customers and payments — and our team will build the connector with you if it matters to your business.
By the numbers
Scale you can lean on, on the busiest night of your year
0+
Restaurants
From single-counter chai stops to 12-outlet groups.
0
Cities
Live across Tamil Nadu, Kerala and Karnataka.
0.0%
Uptime
Publicly reported, measured at the billing screen.
0 Million+
Orders processed
₹214 Cr of GMV has moved through Golak so far.
0×7
Support
Real humans on call — median first reply, 41 seconds.
Why Golak
Everything a legacy POS made hard, made ordinary
Most restaurants are not running bad software by choice — they are running software that was designed before cloud, before UPI, and before a manager expected to check sales from a phone.
Cloud based
Your data is live on every device, and updates ship weekly without anyone visiting your outlet.
Locked to one billing machine; upgrades mean an engineer visit and a closed counter.
Fast
Sub-second screen loads and an eight-second bill, even on a five-year-old tablet.
Reports that take a minute to open and freeze the terminal while they run.
Offline ready
Keeps billing through outages and syncs every rupee automatically when the line returns.
Either fully offline with no visibility, or fully online and dead when the router blinks.
Affordable
One transparent per-outlet price. Unlimited devices, unlimited users, zero commission.
Per-terminal licences, AMC renewals and a fee for every module you later discover you need.
AI powered
Forecasts covers, pre-fills indents and explains why a number moved — in plain language.
Static reports you export to a spreadsheet and interpret yourself, a week too late.
Easy to use
Designed like a consumer app: three taps to a settled bill, nothing buried in a menu tree.
Function keys, dense grids and workflows that assume you read the manual.
No training required
New cashiers are independent in about twenty minutes, with guided hints on screen.
Multi-day training sessions, and a re-training bill every time you hire.
Works on mobile
A real owner app — live sales, approvals and cash position from anywhere.
A cut-down viewer app, if one exists at all.
Works on tablet
Captains take orders tableside on any Android or iPad, online or off.
Tableside ordering sold as a separate product with a separate licence.
Works on desktop
Native Windows and macOS apps plus a browser that behaves identically.
One certified Windows build, on hardware you are told you must buy.
| At a glance | Golak | Traditional POS |
|---|---|---|
| Setup time | Same day | 2–6 weeks |
| Devices per outlet | Unlimited | Per-terminal licence |
| Updates | Weekly, automatic | Paid, on-site |
| Works offline | Yes, with auto-sync | Rarely |
| Aggregator sync | Two-way, native | Manual re-entry |
| AI forecasting | Included | Not available |
| Support | 24×7, 41s median reply | Business hours ticket |
| Commission on sales | None | Varies |
Customers
The people at the counter say it better than we can
Every quote below comes from an operator running Golak across their real outlets — with the number that changed after they switched.
“Recipe costing exposed that our bestselling biryani was our worst margin. Two weeks of reprice and portion fixes later, food cost went from 38% to 31% without touching the menu price.”
7 ptsfood cost reduced
“Seven cloud-kitchen brands, one screen. Before Golak we had five tablets beeping at the pass and a person whose entire job was moving orders between them.”
7brands on one KDS
“The franchise dashboard settled arguments we'd been having for years. Royalty is computed off actual sales, every franchisee sees the same number, and nobody calls me on a Saturday about it.”
12franchise outlets managed
“AI forecast tells my chef what to indent before he asks. Wastage on fresh produce dropped by a fifth in the first month and we stopped the Friday evening stock-outs entirely.”
-22%produce wastage
“Our sweet shop runs on weight, tokens and festival chaos. Golak was the first system that handled a scale, a token counter and a 2,000-box Diwali order without a custom build.”
4.1xpeak festival throughput
“WhatsApp win-back campaigns pay for the whole subscription. We segment on 'ordered twice, gone 45 days' and the revenue attribution is right there in the report.”
₹1.9Lmonthly win-back revenue
“I onboarded a new cashier in twenty minutes with no manual. That has never happened in fifteen years of running restaurants.”
20 minto train a new cashier
Pricing
One price per outlet. Unlimited devices, unlimited users.
No per-terminal licences, no commission on your sales, and no charge for the updates we ship every week. Migration from your current system is free on every plan.
Starter
Everything a single outlet needs to open tomorrow morning.
₹749per outlet / monthBest for Cafés, takeaways and first outlets
Includes
- Cloud POS on unlimited devices
- GST billing & e-invoicing
- Offline mode with auto-sync
- QR ordering for up to 20 tables
- Basic inventory & stock alerts
- 40 core reports
- 1 kitchen display screen
- UPI, card & wallet payments
- Email + chat support
- Most popular
Growth
The full operating system — the plan 7 in 10 restaurants choose.
₹1,874per outlet / monthBest for Growing restaurants & 2–20 outlet groups
Everything in Starter, plus
- Swiggy, Zomato & ONDC sync
- Recipe costing & variance control
- Purchase, GRN & supplier ledger
- Unlimited kitchen display screens
- CRM, loyalty, coupons & offers
- WhatsApp, SMS & email campaigns
- Staff attendance & payroll
- Golak Intelligence: forecasts & AI reports
- Multi-branch dashboard
- Priority 24×7 phone support
Enterprise
Governance, integrations and uptime guarantees for large networks.
Customcustom, billed annuallyBest for Chains, franchises & food courts at 20+ outlets
Everything in Growth, plus
- Franchise management & royalty engine
- Central menu, price & tax governance
- SSO, SCIM & custom role matrices
- Open API, webhooks & data warehouse export
- Dedicated success manager & QBRs
- On-site rollout and staff training
- 99.9% uptime SLA with credits
- Custom data residency & audit exports
Optional add-ons
- Extra kitchen display₹299 / screen / month
- Own-domain online store₹599 / outlet / month
- WhatsApp campaign creditsPay per conversation, at cost
- Self-ordering kiosk₹1,199 / kiosk / month
Good to know
- All prices exclude GST. Hardware is optional and sold at cost.
- Annual billing saves 25% — shown above as the effective monthly rate.
- Migration from any existing POS is free, including three years of history.
FAQ
Twenty questions operators ask us before they switch
Straight answers, including the ones that are inconvenient for us. If yours isn't here, ask us directly — we would rather tell you now than after you have signed.
Still have a question about your specific setup?
Talk to someone who has actually run a restaurant — not a script. Median first response is 41 seconds, round the clock.
Resources
Things worth reading, whether or not you ever buy Golak
Playbooks, teardowns and documentation written by people who have closed a till at midnight — not by a content agency working from a keyword list.
- Blog
The 9 numbers every restaurant owner should read before 11am
Covers, average bill, void rate, discount leakage, food cost, labour cost, prime cost, table turn and repeat rate — and what each one is quietly telling you.
8 min read - Case study
How Tandoor & Co. cut food cost by 7 points in six weeks
A 9-outlet Hyderabad group used recipe costing and variance alerts to find ₹18 lakh of annual leakage without changing a single menu price.
9 outlets · Hyderabad - Blog
Menu engineering, without the spreadsheet
Stars, plough-horses, puzzles and dogs — how to sort your menu into the four boxes and what to actually do with each one this month.
11 min read - Help centre
Golak Help Centre
Over 150 walkthroughs, printable checklists and short videos covering setup, day-close, stock counts and every module in the platform.
150+ articles - API docs
Developer documentation
REST endpoints and webhooks for orders, menu, inventory, customers and payments, with copy-paste examples and a sandbox key in one click.
REST · Webhooks · Sandbox - Case study
Seven brands, one kitchen display: inside Midnight Momo
How a Bengaluru cloud-kitchen operator collapsed five aggregator tablets into a single screen and reclaimed a full headcount at the pass.
7 brands · Bengaluru
About Golak
We built the system we wished we had at 9pm on a Saturday
Golak began inside a restaurant group, not a boardroom. The first version existed because the software we were paying for could not tell us why a Friday had gone wrong — and went down whenever the internet did.
How we got here
- 2023Golak starts as an internal tool for a six-outlet café group in Coimbatore.
- 2024Offline-first billing engine ships after a monsoon week of outages.
- 2025First 100 restaurants live; aggregator sync goes two-way.
- 2026Golak Intelligence launches, trained on millions of anonymised orders.
- Today180 restaurants across 14 cities in Tamil Nadu, Kerala and Karnataka.
Built at the counter
Every feature is tested in a live outlet during service before it ships. If it slows down a busy Saturday, it does not go out.
Fast is a feature
We hold ourselves to a hard budget: any screen an operator touches during service must respond in under 200 milliseconds.
Honest about fit
If Golak is the wrong tool for your business, we will say so on the demo call. A bad fit costs you more than it earns us.
Your data, always yours
One-click full export that never expires, clear residency, and no lock-in clause hiding in the contract.
Book a demo
See your own restaurant running on Golak
We will load your actual menu before the call, so you are watching your business — not a generic sample restaurant that always has perfect numbers.
- 45 minutes, on your own menu and your own numbers
- Free migration from any POS, including three years of history
- A straight answer on whether Golak is right for you
Tell us about your restaurant
Two minutes now, and we do the preparation before we call.